Delete your account
Last updated: May 2026
This is the page for asking us to permanently delete your mōtive account and everything in it. mōtive is a small social app available on Google Play and the App Store.
How to request deletion
- Send an email to info@joinmotive.app.
- Use the subject line “Delete my account”.
- Send it from the email address you signed up with, so we can confirm the request is really from you.
- We'll reply when it's done — usually within 7 days.
What we delete
When you ask us to delete your account, we permanently remove:
- your profile (display name, age, city, bio, interests, photos, phone, Instagram handle)
- any events you created and your record of events you joined
- every message you've sent — in event group chats and in direct messages with friends
- your friend connections and any pending friend requests
- push-notification tokens registered for your devices, so we stop contacting you
- your authentication record (email, password hash, and any Google or Apple sign-in links)
What we keep
Nothing. Everything tied to your account is removed within 7 days of your request. We don't retain backups, analytics records, or anonymized copies of your data.
Questions
Email us at info@joinmotive.app. You can also read our full privacy policy.